innoworq.com
sales@innoworq.com
Support Desk
About Us
Industries
Solutions
Services
IT Professional Services
HCO & Cloud Services
IT Datacenter Management
Third Party Maintenance
IT Manage Services & digital transformation
NOC Services
Staff augmentation
Software Maintenance & Development Services
Devops & automation
SAP basis & consulting
IT Trainings
Blogs
Career
Online Registration
Partner Registration
About Us
Industries
Solutions
Services
IT Professional Services
HCO & Cloud Services
IT Datacenter Management
Third Party Maintenance
IT Manage Services & digital transformation
NOC Services
Staff augmentation
Software Maintenance & Development Services
Devops & automation
SAP basis & consulting
IT Trainings
Blogs
Career
Online Registration
Partner Registration
Partner Registration
Partner Registration
Company Name
Legal Name of the Company
Company Trading Name
Company Phone
Company Email
CONTACT PERSON DETAIL
Contact Person Name
Contact Person Phone
Contact Person Email
Designation
Department
IT
HR
Procurement
Billing
Finance
Role
Facilitator
Decision Maker
COMPANY LEGAL ADDRESS
Country
State
City
ZIP/Postal Code
Address
Latitude
Longitude
COMPANY PHYSICAL ADDRESS (IF DIFFERENT FROM COMPANY LEGAL ADDRESS)
Physical Country
Physical State
Physical City
Address
ZIP/Postal Code
Phone Number
COMPANY DETAILS
Gross Annual Sales
Business Licence Number
PAN Number
GST Number
Select Company Industry
Advertising
Agriculture
Construction
Consumer Goods
Education
Energy
Real Estate
Technology
Transportation and Logistics
How many years in business?
Annual Revenue
Website Url
Company Establishment Date
Total Employees
0-15
15-50
50-100
100-150
150-200
200+
Legal Structure
Pvt
Pvt Ltd
Proprietor
Partnership
SLA & HELP DESK
Geographical Services Coverage Area (Direct)
Geographical Services Coverage Area (Partner Model)
Mention List of SLA
4 Hours
6 Hours
8 Hours
12 Hours
24 Hours
Next Business Day
Do you have your own help desk centre?
Yes
No
Is the helpdesk 7x24x365?
Yes
No
ESCALATION MATRIX CONTACT DETAILS
Contact 1 Name
Contact 1 Email
Contact 1 Phone
Contact 2 Name
Contact 2 Email
Contact 2 Phone
Contact 3 Name
Contact 3 Email
Contact 3 Phone
SERVICES
Enterprise Support
Yes
No
OEM
Yes
No
Support Type
Remote
Onsite
Both
Enduser Computing Support
Yes
No
Enduser Support Items
Enduser Support Type
Remote
Onsite
Both
L1 Technical Employees
0-5
5-10
10-15
15-20
20-25
25-30
30-35
35-40
40-45
45-50
50+
L2 Technical Employees
0-5
5-10
10-15
15-20
20-25
25-30
30-35
35-40
40-45
45-50
50+
L3 Technical Employees
0-5
5-10
10-15
15-20
20-25
25-30
30-35
35-40
40-45
45-50
50+
Do you provide resources for FMS/Managed service
Yes
No
BMS Services
Yes
No
FMS/Managed service for One-Time activity
Yes
No
Countries you can provide resources for FMS/Managed service
Engineers on Contract
Yes
No
What SLA you can cover for EUC AMC?
4 Hours Support
6 Hours Support
Next Business Day
Other
OEM PARTNERSHIP
Are you partner with any OEM?
Yes
No
If yes, List the OEM
COMPANY BANK ACCOUNT DETAIL / BANK DETAILS
Company Legal Name (Company Account)
Account Holder Address
Account Holder Name
Account Holder City
Account Holder Pincode
Account Holder State
Account Holder Pan Number
Bank Name
Bank Address
Bank Country
Bank Branch
Bank (IFSC Code)
SWIFT Code
Account Number
AUTHORISED SIGNATORY DETAILS / PARTNER DETAILS
First Name
Last Name
Job Title
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